HomeMarketing and SalesMarketing for Customer Retention and Loyalty

Marketing for Customer Retention and Loyalty

Introduction

While attracting new customers is essential, retaining them and building loyalty is the foundation for long-term, sustainable business growth. This course focuses on equipping participants with the tools and strategies to keep customers engaged and coming back. This course explores techniques for fostering strong, lasting relationships, turning satisfied buyers into devoted brand advocates, and enhancing overall customer experience. By mastering these approaches, businesses can increase customer lifetime value (CLV), reduce churn rates, and promote a loyal customer base that not only drives repeat business but also benefit from customers who actively promote the brand, driving sustainable growth.

Businessmen using smartphones are showing the growth of online marketing With internet technology, the concept of global data connection with technology Internet, data search, and business processes.

Select a city to view course availability that fit your schedule:

Kuala Lumpur

  • 16/09/2024
  • 14/10/2024
  • 11/11/2024
  • 09/12/2024
  • 30/12/2024

Singapore

  • 16/09/2024
  • 14/10/2024
  • 11/11/2024
  • 30/12/2024

Dubai

  • 14/10/2024
  • 11/11/2024
  • 09/12/2024
  • 30/12/2024

Doha

  • 16/09/2024
  • 14/10/2024
  • 09/12/2024
  • 30/12/2024

London

  • 14/10/2024
  • 11/11/2024
  • 09/12/2024

Amsterdam

  • 16/09/2024
  • 14/10/2024
  • 11/11/2024
  • 09/12/2024
  • 30/12/202

Istanbul

  • 16/09/2024
  • 14/10/2024
  • 11/11/2024
  • 30/12/2024

Bangkok

  • 16/09/2024
  • 14/10/2024
  • 11/11/2024
  • 30/12/202

Jakarta

  • 14/10/2024
  • 11/11/2024
  • 09/12/2024
  • 30/12/2024

ONLINE

  • 07/10/2024
  • 04/11/2024
  • 30/11/2024
  • 16/12/2024
  • 23/12/2024
Download Brochure
Register Now
Course Enquiry
Whatsapp

Register Now

Registration Form

    Select Training Type:

    ClassroomOnlineIn-House
    [group online]

    Select Date(s) for Online:

    06/01/202527/01/202517/02/202510/03/202531/03/202521/04/202512/05/202502/06/202523/06/202514/07/202504/08/202525/08/202515/09/202506/10/202527/10/202517/11/202508/12/202529/12/202519/01/2026
    [/group] [group classroom]

    Select Location For Classroom :

    Kuala LumpurSingaporeDubaiDohaAmsterdamLondonIstanbulJakartaBangkok
    [/group] [group kl]

    Select Date(s) for Kuala Lumpur:

    20/01/202503/02/202517/02/202503/03/202517/03/202531/03/202514/04/202528/04/202512/05/202526/05/202509/06/202523/06/202514/07/202528/07/202511/08/202525/08/202508/09/202522/09/202513/10/202527/10/202510/11/202524/11/202508/12/202522/12/202505/01/2026
    [/group] [group singapore]

    Select Date(s) for Singapore:

    13/01/202503/02/202524/02/202517/03/202507/04/202528/04/202519/05/202509/06/202530/06/202521/07/202511/08/202501/09/202522/09/202513/10/202503/11/202524/11/202515/12/202505/01/2026
    [/group] [group dubai]

    Select Date(s) for Dubai:

    20/01/202510/02/202503/03/202524/03/202514/04/202505/05/202526/05/202506/06/202507/07/202528/07/202518/08/202508/09/202529/09/202520/10/202510/11/202501/12/202522/12/202512/01/2026
    [/group] [group doha]

    Select Date(s) for Doha:

    06/01/202527/01/202517/02/202510/03/202531/03/202521/04/202512/05/202502/06/202523/06/202514/07/202504/08/202525/08/202515/09/202506/10/202527/10/202517/11/202508/12/202529/12/202519/01/2026
    [/group] [group amsterdam]

    Select Date(s) for Amsterdam:

    20/01/202510/02/202503/03/202524/03/202514/04/202505/05/202526/05/202506/06/202507/07/202528/07/202518/08/202508/09/202529/09/202520/10/202510/11/202501/12/202522/12/202512/01/2026
    [/group] [group london]

    Select Date(s) for London:

    13/01/202503/02/202524/02/202517/03/202507/04/202528/04/202519/05/202509/06/202530/06/202521/07/202511/08/202501/09/202522/09/202513/10/202503/11/202524/11/202515/12/202505/01/2026
    [/group] [group istanbul]

    Select Date(s) for Istanbul:

    06/01/202527/01/202517/02/202510/03/202531/03/202521/04/202512/05/202502/06/202523/06/202514/07/202504/08/202525/08/202515/09/202506/10/202527/10/202517/11/202508/12/202529/12/202519/01/2026
    [/group]
    [group personnamegroup]

    Salutation*:

    Person Name in charge*:

    [/group] [group fullnamegroup]

    Salutation*:

    Full Name*:

    [/group]

    Job Title*:

    Company Name*:

    E-mail Address*:

    Phone Number*:

    Country*:

    Invoice to*:

    Add More Participant:

    [group yesmoreparticipant]

    Participant Name*:

    Job Title*:

    [/group]

    Comments:

    Course Enquiry

    Course Enquiry

      Request In-House Proposal

      Request In-House Proposal

        Training Evaluation Form

        Training Evaluation Form

          Full Name:

          Company/Organization Name:

          Duration of the course day(s) :

          Trainer’s Name:

          Training Experience:

          1. The content was relevant to my needs: Strongly AgreeAgreeNeutralDisagreeStrongly Disagree 2. The course objectives were clear and achievable: Strongly AgreeAgreeNeutralDisagreeStrongly Disagree 3. The subject matter was covered in sufficient depth: Strongly AgreeAgreeNeutralDisagreeStrongly Disagree 4. Practical examples and case studies were effective: Strongly AgreeAgreeNeutralDisagreeStrongly Disagree 5. The training was engaging and interactive: Strongly AgreeAgreeNeutralDisagreeStrongly Disagree 6. The training materials were helpful and comprehensive: Strongly AgreeAgreeNeutralDisagreeStrongly Disagree

          Trainer:

          1.The trainer demonstrated strong knowledge and expertise: Strongly AgreeAgreeNeutralDisagreeStrongly Disagree 2. The trainer’s communication was clear and effective: Strongly AgreeAgreeNeutralDisagreeStrongly Disagree 3. The trainer was responsive to questions and feedback: Strongly AgreeAgreeNeutralDisagreeStrongly Disagree 4. The trainer maintained professionalism throughout: Strongly AgreeAgreeNeutralDisagreeStrongly Disagree

          Logistics:

          1. The training venue was suitable and well-equipped: Strongly AgreeAgreeNeutralDisagreeStrongly Disagree 2. Transportation arrangements were adequate: Strongly AgreeAgreeNeutralDisagreeStrongly Disagree 3. Refreshments provided were satisfactory: Strongly AgreeAgreeNeutralDisagreeStrongly Disagree

          Recommendation:

          1. I would recommend this training to others: Strongly AgreeAgreeNeutralDisagreeStrongly Disagree

          Recommendation:

          1. What did you like the most the training? 2. What would you change If you could? 3. Additional comments

          I hereby give my consent to PITC to use my photo on its website and social media platforms. I understand that this usage may involve public display, promotion, and related purposes.

          YesNo

          Download Brochure

            Please enter your email address below to send you the brochure.